CUSTOMER SERVICE TEAM | PUBLISHED OCT 31, 2024

Shipping tattoo ink in the winter months can be like playing a game of Russian roulette. Between prolonged extreme cold warnings and unpredictable snowstorms, you never know how your order's journey is gonna go. Here in Canada, we know this only too well, so we do what we can to help - EVERY ink order shipped between November 1st and March 31st, leaves the Eikon Warehouse packed with at least one FREE 72-hour heat pack. We've also got some handy tips you can follow to make sure your ink gets to you safely and unfrozen:

Make friends with your Meteorologist

Weather apps and the Weather Network can sometimes be your best friend. Use them. Keep an eye on the weather in the days leading up to your ink order and try to avoid shipping your ink order during, or just prior to an extreme cold warning.

💡Insider info: Companies like Eternal Ink take winter shipping seriously and won't ship us our order during an extreme cold warning. They want to ensure we get it safely, so we can get it to you safely.

Order Earlier In The Week

Depending on where your shop is located in Canada, most Ground-Shipping orders take on average from 1-2 days* (Ontario and Quebec), 2+ days* (Saskatchewan, Manitoba) and 4+ days (Alberta and BC)*. Be sure to take this into consideration when placing an order that contains tattoo ink. If you place your order on Monday or Tuesday, in most provinces you’ll likely get you order before the weekend. Ordering your ink before Wednesday, greatly reduces the risk of having it sit in a cold UPS truck over the weekend.

🔥 Hot Tip: If you're placing an ink order later in the week and don't want it to ship until after the weekend, just drop our Customer Service Team a line and they'll happily schedule a future ship date!

*Check out the time in transit for your shop - Canada and USA

Use Express Shipping

Free Ground Shipping can be a thing of beauty unless of course, your ink freezes in transit... Consider paying for Express shipping when placing an order for tattoo ink in the winter months. The faster we can get your ink out of the cold and into your shop, the better. Most Express-Shipping options are so fast you'll be able to use our 72hr heat pack as a hand warmer long after your ink is on your shelf.

🔥 Hot Tip: UPS Express orders never sit on a cold truck, and if the order stops for any reason it's kept indoors.

Stay cool, and keep warm this winter.

For a list our of our full Shipping policies click HERE